Terms of Sale
100% Satisfaction Guaranteed!

100% Satisfaction Guaranteed:

If you are not 100% satisfied for any reason just return the unused item(s) within 30 days, with your receipt for a replacement, exchange, full credit or refund.


We do everything we can to hold our pricing - we buy in bulk, we negotiate hard, and we keep product on the shelf. Despite our best efforts, prices are subject to change without notice...sometimes they go down too!

Express Shipping!


98% of all orders received before 4 p.m., local branch time, are shipped same day, excluding machinery & non-stock items. We have negotiated special rates with UPS, so you share the savings too! All orders placed on the web (under 50 lbs.) are shipped for a flat rate of $8.95, restrictions may apply. Orders shipped outside of the Contiguous U.S. (Lower 48 States) will require a follow up email or call with a shipping quote before your order is processed. If you have any questions or concerns, please give us a call.


Most orders ship same day, but if merchandise is not in stock, it will be placed on backorder for up to 90 days. Backorders will be shipped free via standard UPS Ground Service, some restrictions may apply. One Order - One Delivery Charge. Backorders under $10.00 will be cancelled - we know as business people you’ll understand.

Damaged, Lost, Or Short Shipments:

It doesn’t happen often, but if it does, call your local courier office immediately, and advise KBC so that we can reship and place a claim. Please keep damaged goods and containers until the claim is closed.

100% Satisfaction Guaranteed!

Truck Shipments:

KBC is not responsible for merchandise damaged or lost by motor freight carriers. If the shipment is damaged or short one or more packages, please have it noted by the truck driver on receipt and freight bill. If you accept a short or damaged shipment from the truck driver without proper notation by the driver, you do so at your own risk.


Claims must be made within 5 days after receipt of merchandise.


All returns must be made within 30 days of receipt of order and arrive prepaid - unless we made the mistake. Call toll-free to request a Return Goods Authorization, or use the form we sent you in your package. Credit will not be issued for returned material that has been marked, altered, or abused. Returns due to customer error are subject to a minimum 10% restocking charge.


Check out our NET 30 Open Account form HERE. Fill It Out! Fax It In! and begin buying on your KBC Net 30 day account.

100% Satisfaction Guaranteed!

Finance It:

Lease-to-Own any order over $3,000! Covers All Equipment Costs. Additional expenses such as installation, maintenance, freight, and taxes may be covered in the lease and amortized over its term.

Your Cash Isn’t Tied Up In Equipment. First and last payments are all it takes to get you into the equipment. Bank and other credit lines remain available for other needs. No Surprises! $1.00 buyout to keep your equipment after the contract.

To fill out an application online click HERE or call and request to have one sent to you today.

Minimum Order:

Only $25.00, to cover processing costs.

Warranty & Responsibility:

All products and services are free from defects under normal use when correctly installed and maintained. Read the instructions! All products are covered by manufacturer's warranty. Pictures are general representations of the product, and may include optional equipment. The world is changing quickly. We do our best to keep up. All specifications are subject to change without notice. We have included the current country of origin on many products; accuracy may change over time.

Gosh Darn!:

Errors do occur, so mistakes are subject to correction. Sorry for any inconvenience.

KBC is registered with the CCR.
DUNS # 043768209
KBC Cage Code # 1NNT3
GSA Contract # BPA-GS-06F-4KBCT
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