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The Who, What and Where of KBC...


KBC Tools and Machinery Inc., originally known as "Kabaco Tools" was started in 1965 by Karel Bass in Detroit, Michigan - The Motor City.  KBC began as a catalog house selling surplus and English tools to the metalworking industry at a discount. Its motto became "We Will Not Be Undersold," and it still is.  KBC's original home was 1,000 square feet of rental space on Eight Mile Road, right next to a Top Hat Hamburger Drive Thru, a Detroit tradition.  For the next three years, Karel commuted back and forth from London, England to Detroit, Michigan.  Then, in 1968 with business growing, he hired John Earles as Vice-President and decided that it was time to move to the Motor City permanently with his wife Sheila and daughter Paula. Shortly after, KBC moved further up Eight Mile Road to more spacious and glamorous digs, right next to the most notorious topless bar in Detroit, The Booby Trap, a true Detroit landmark.


Finally, after adding onto the building several times, KBC outgrew its home on Eight Mile Road and moved up in the world to Eighteen Mile Road in Sterling Heights, Michigan - its current headquarters.  With business booming, the catalog grew - more suppliers, products, and pages - and the clients just kept on buying.


Always looking for new opportunities and challenges, John and Karel bought a supplier's business in the 80's in California, just outside of San Francisco, and the first KBC branch was born.  It didn't take long for the kinks to be worked out and for John and Karel to figure out that the success of the branch in California could be duplicated in other places.  So, late in the 80's, with the promise of free trade between Canada and the US, the first Canadian branch was opened just outside of Toronto, Ontario.  KBC had become international.


In 1990, KBC embraced the idea of nepotism, and the first of the second generation joined the team. Paula, Karel's daughter became the manager of the Toronto branch, and in 1993 Paula became President of the whole shebang - what a 30th birthday present.


Guided by a talented management team (Paula, John, Elaina, Karen, Phil, Kathy, Greg, Charlie, and the respective branch managers), KBC Tools has demonstrated a firm commitment to expansion and improvement.  The establishment of new branches in Windsor (1992), Vancouver (1992), Chicago (1995), and Los Angeles (1998) strengthened the company’s North American presence while maintaining the commitment to customer service, top quality tools, and competitive pricing set forth by Karel at the outset.  


Not content to merely establish new locations, KBC has continually enhanced older and newer facilities alike.  In 2001, the three Toronto branches were amalgamated into a 40,000 square foot showroom, warehouse, and Canadian headquarters that proudly maintains the coveted ISO 9001 quality management standard.  South of the 49th parallel, the Detroit headquarters received a complete facelift from the façade to the warehouse and across the road at the machining division, while visitors to the Chicago branch can now admire both the new building (2005) and the classic 1952 Chevy which graces the premises (not to be outdone, the Toronto branch sports a lovely 1953 Ford truck in its showroom!). 


Customers are encouraged to pop by any KBC branch showroom to have a coffee, ogle the many machines and precision instruments on display, and talk with the friendly team regarding their tooling needs.  Open Houses are also a great excuse to pay a visit and take advantage of regular showroom specials including discontinued items, one of a kind ‘dinged and danged’ tools, and other fine products discounted and ready for use. 


The first decade of the new millennium has certainly been exciting for KBC Tools.  The creation of the company website, the addition of tens of thousands of new catalog items (including name brand and quality imports), and the publishing of new sales flyers every six to eight weeks are just a few of the initiatives helping to propel KBC into the future.  But most important to the company’s success are its clients, to whom it owes a sincere ‘thank you.’  Many customers have been doing business with KBC for so long that we know them by voice when they call, despite having never met them in person!  These old friends know that their order - like every order - is important to KBC. 


2010 marks 45 years in business-- help KBC Tools and Machinery celebrate by giving us the opportunity to prove that today, as always, “We Will Not Be Undersold.”



Keeping North America Working Since 1965.


DETROIT BRANCH

USA HEADQUARTERS

Detroit Headquarters

6300 18 Mile Road
Sterling Heights, MI 48314
Local Calls: (586) 979-0500
Fax Main Line: (586) 979-4292


MACHINERY DIVISION

Machinery Headquarters

6465 18 Mile Road
Sterling Heights, MI 48314
Local Calls: (586) 731-3600
Fax Main Line: (586) 731-7464
Machinery Toll-Free: (800) 860-1740


CHICAGO BRANCH

910 Busse
Elk Grove Village, IL 60007
Local Calls: (847) 758-4400
Fax Main Line: (847) 758-4110


LOS ANGELES BRANCH

1021 South Placentia Avenue
Fullerton, CA 92831
Local Calls: (714) 278-0500
Fax Main Line: (714) 278-0505



TORONTO BRANCH

CANADIAN HEADQUARTERS

Toronto Headquarters

(Maritimes to Saskatchewan)

6200 Kennedy Road
Mississauga, ON L5T 2Z1
Local Calls: (905) 564-6600
Fax Main Line: (905) 564-1611


WINDSOR BRANCH

(Windsor to London)

5080 O'Neil
Oldcastle, ON N0R 1L0
Local Calls: (519) 737-7000
Fax Main Line: (6519) 737-7682


VANCOUVER BRANCH

(British Columbia & Alberta)

108-1538 Cliveden Avenue
Delta, BC V3M 6J8
Local Calls: (604) 540-4060
Fax Main Line: (604) 540-4080






Terms of Sale

100% Satisfaction Guaranteed:
If you are not 100% satisfied for any reason just return the unused
item(s) within 30 days, with your receipt for a replacement, exchange, full credit or refund.


We Will Not Be Undersold!:
Since 1965 we’ve lived by this...and so can you, the end user. KBC will not be undersold in the U.S.A. on the same item by the same manufacturer. Just show us the quote, ad, or catalog, and we will meet or beat it.


Pricing:
We do everything we can to hold our pricing - we buy in bulk, we negotiate hard, and we keep product on the shelf. Despite our best efforts, prices are subject to change without notice...sometimes they go down too! Prices effective September 2010.


Express Shipping:
Express shipping available - to your door within 1 to 2 days from date of shipment at UPS Ground Service rates within the continental United States. (Does not apply to orders over 25 lbs., non-stock items, and hazardous materials with Federal Regulations.)


Delivery:
We will ship via your choice of courier, UPS, UPS Air Service, Federal Express, Emery, DHL, Airborne, and U.S. Postal Service. Area restrictions may apply. We have negotiated special rates with UPS, so you share the savings too!


Backorders:
Most orders ship same day, but if merchandise is not in stock, it will be placed on backorder for up to 90 days. Backorders will be shipped free via standard UPS Ground Service, some restrictions may apply. One Order - One Delivery Charge. Backorders under $10.00 will be cancelled - we know as business people you’ll understand.


Damaged, Lost, Or Short Shipments:
It doesn’t happen often, but if it does, call your local courier office immediately, and advise KBC so that we can reship and place a claim. Please keep damaged goods and containers until the claim is closed.


Truck Shipments:
KBC is not responsible for merchandise damaged or lost by motor freight carriers. If the shipment is damaged or short one or more packages, please have it noted by the truck driver on receipt and freight bill. If you accept a short or damaged shipment from the truck driver without proper notation by the driver, you do so at your own risk.


Claims:
Claims must be made within 5 days after receipt of merchandise.


Returns:
All returns must be made within 30 days of receipt of orderand arrive prepaid - unless we made the mistake. Call toll-free to request a Return Goods Authorization, or use the form we sent you in your package. Credit will not be issued for returned material that has been marked, altered, or abused. Returns due to customer error are subject to a minimum 10% restocking charge.


Terms:
Check out our NET 30 Open Account form in this catalog between pages 530 & 531. Fill It Out! Fax It In! and begin buying on your KBC Net 30 day account




Finance It:
Lease-to-Own any order over $3,000!

Covers All Equipment Costs.
Additional expenses such as installation, maintenance, freight, and taxes may be covered in the lease and amortized over its term.


Your Cash Isn’t Tied Up In Equipment.
First and last payments are all it takes to get you into the equipment. Bank and other credit lines remain available for other needs.


No Surprises!
$1.00 buyout to keep your equipment after the contract.


Fill out an application online at www.KBCTools.com or call and request to have one sent to you today.


Minimum Order:
Only $25.00, to cover processing costs.



Warranty & Responsibility:
All products and services are free from defects under normal use when correctly installed and maintained. Read the instructions! All products are covered by manufacturer’s warranty.

Pictures are general representations of the product, and may include optional equipment.

The world is changing quickly. We do our best to keep up. All specifications in this catalog are subject to change without notice. We have included the current country of origin on many products.
This is accurate at the time of printing and may change over time.


Gosh Darn!:
Errors do occur, so mistakes are subject to correction.

Sorry for any inconvenience.

 

KBC is registered with the CCR.
DUNS # 043768209
KBC Cage Code # 1NNT3
GSA Contract # BPA-GS-06F-4KBCT


We are proud to specify, quote, and win our share of government, health, and educational tenders. Please add us to your tender list.

Privacy Policy


The information that is collected from this web site is only used by KBC Tools & Machinery to improve the web site and better serve our clients. KBC Tools & Machinery does not share any information collected with any other organizations for commercial purposes.


KBC Tools & Machinery places the utmost importance on protecting our clients' information transmitted via this web site and will take measures to continue to protect information from loss or misuse.


If you want to place an order online and don’t want to use your credit card, enter only the first four digits and the expiration date. Once your completed order has been received, we will place a telephone call to you to get the remainder of the number.

Job Opportunities at KBC TOOLS


KBC offers excellent opportunities, competitive wages and benefits, good educational prospects and a friendly, cooperative atmosphere. An upbeat, family-run firm, KBC is one of the leading catalog cutting tool houses in North America. We've been in business since 1965, and now have branches throughout the U.S.A. and Canada. KBC is a great place to work if you're looking for a casual, professional environment where your skills are emphasized, not your wardrobe. Everyone is given an opportunity to shine at KBC. There's always lots of room inside and outside of the job description to show your initiative.


KBC inspires strong employee loyalty — some team members have been with the firm since our inception. While KBC is now 165 team members strong, and has retained the personal, small-firm atmosphere of its roots. Each branch holds two family social events yearly. At the Canadian company headquarters in Mississauga, Pepper, a mini-Schnauzer and the company mascot, can always be found padding about, hoping for a pat or a treat.


Because we have a diversity of openings in both full and part-time positions, we welcome people from all walks of life: students, homemakers, people with disabilities, senior citizens and so on. Knowledge of cutting tools and machinery is always an advantage! Above all, we look for enthusiasm and a positive, can-do attitude from our team members.


Can you match your skills and enthusiasm to one of the following areas of opportunity at KBC?


INSIDE SALES

Deal with customers ranging from two-man machine shops to major multinationals. Your knowledge of metalworking tooling and machinery, combined with your persistence, follow-up abilities and closing talents make all the difference to the bottom line.


COUNTER SALES

Help walk-in customers with questions, requests, sales and pick-up orders. Your ever-growing product knowledge of tools and machinery, courtesy, friendliness, and positive attitude are critical in this role. To the customers, you are the face of KBC.


TOOLING SPECIALIST

Do you have a specific area of tooling expertise, such as carbides, abrasives, or work holding fixtures. Bring that expertise to KBC and use it to interact with clients and inside sales personnel to help improve customer service and close critical orders.


MACHINERY SPECIALIST

Can you demonstrate a strong familiarity with lathes, surface grinders, saws, drill presses and other metal-cutting machinery? Are you comfortable with multiple client levels, ranging from machinist to executive? Do you know how to close the big deals? You'll put all these skills to work as a machinery specialist as KBC.


REPAIRMAN/JOURNEYMAN/MILLWRIGHT

You will upgrade and repair machinery and install digital read-outs and power feeds. Your job is to ensure that KBC machinery will run perfectly upon delivery to the customer.


MACHINERY ELECTRICIAN (Canada Only)

You will work with lathes, mills drill presses, surface grinders and other metalworking machines, adapting them to 3-phase 575 volts and upgrading their electrical components to Canadian standards. An in-depth knowledge of motors, relays, overloads and machinery is a must for this position.


GRAPHIC DESIGNER

KBC produces a 1000+ page master catalog, 8-12 multi-page flyers and numerous other marketing materials every year. Use your attention to detail, marketing flair, previous catalog experience, production speed, and familiarity with Photoshop and QuarkXpress to help keep KBC going and growing, one catalog at a time.


PURCHASING

You know your tools. You're experienced and comfortable dealing with national and international suppliers, letters of credit, and co-op advertising. You're a strong negotiator and are skilled at competitive and market analysis. You're well versed in inventory and surplus management. You've even got a bit of Sherlock Holmes in you; you're a shrewd investigator who knows how to ask the right questions. Put your talents to work at KBC, purchasing metalworking machinery and tools from suppliers around the world.


WAREHOUSE LOGISTICS

An expert in distribution center logistics and an accomplished team-builder, you'll get the warehouse working to peak efficiency in storage, shipping and receiving. You'll use barcoding, computerization, and other tools to continually improve customer service and workplace safety.


ADMINISTRATION

Keep the internal machinery of KBC humming! Efficient and effective administrative work keeps customers happy and sales high!


ORDER FILLER

This is where the rubber hits the road, getting the correct order to the customer. Accuracy and devotion to detail are important in this role. This is a great place to learn about the KBC product line and client base.


NEW BRANCH MANAGER

Each branch is judged on its own merits at KBC. Branch managers are encouraged to use their initiative to increase sales, team-member growth, customer satisfaction and loyalty, and KBC's market share.


ACCOUNTS RECEIVABLE

Get the money in! Active work in accounts receivable helps bring in the dollars and get clients off the "hold" list so they can order again. A diplomatic, friendly, yet persistent approach is invaluable in this position.


ACCOUNTS PAYABLE

Match up invoices to orders and ensure we pay only for what we order and receive. This is a "keep everything shipshape" position - your orientation towards detail and strong clerical skills will equip you well for the job.


Send in your resume with a cover letter to your nearest KBC branch. Please be sure to indicate if you speak a second language (French is helpful in Canada, Spanish in the United States). If your skills match our needs, we'll do our best to embark on an honest relationship where you know from the beginning who we are and what we expect. KBC's been growing and thriving for thirty-five years in North America. Come join the KBC team and grow with us!


Click to View and Print Job Application.
Please FIll Out and Fax It To Us at:

1-800-322-4292 (USA) or 1-800-668-5615 (Canada)