Terms of Sale
100% Satisfaction Guaranteed!

100% Satisfaction Guaranteed:

If you are not 100% satisfied for any reason just return the unused item(s) in its original packaging within 30 days, with your receipt for a replacement, exchange, full credit or refund.


We do everything we can to hold our pricing - we buy in bulk, we negotiate hard, and we keep product on the shelf. Despite our best efforts, prices are subject to change without notice...sometimes they go down too!

Express Shipping!


99% of All Orders Ship the Same Day... Or you can Pick Up at your Local Branch.* Your Choice. * Excludes Machinery  & Non-Stock Items.

We will ship via your choice of courier, UPS, UPS Air Service, Federal Express, DHL, and U.S. Postal Service. Area restrictions may apply. With UPS, we also offer expedited service for when you need to get it there by 9 a.m., next day, or Saturday. Please ask your KBC team member. We also negotiated special rates with UPS, so you can share the savings too!.

Track It:

From the minute your order goes into our system, you can receive an order confirmation. Then when the order is picked, packed, invoiced, and shipped, you will receive an automatic email with all tracking information.


Most orders ship same day, but if merchandise is not in stock, it will be placed on backorder for up to 90 days. Backorders will be shipped free via standard UPS Ground Service, some restrictions may apply. One Order - One Delivery Charge. Backorders under $10.00 will be cancelled - we know as business people you’ll understand.

Damaged, Lost, Or Short Shipments:

It doesn’t happen often, but if it does, call your local courier office immediately, and advise KBC so that we can reship and place a claim. Please keep damaged goods and containers until the claim is closed.

100% Satisfaction Guaranteed!

Truck Shipments:

KBC is not responsible for merchandise damaged or lost by motor freight carriers. If the shipment is damaged or short one or more packages, please have it noted by the truck driver on receipt and freight bill. If you accept a short or damaged shipment from the truck driver without proper notation by the driver, you do so at your own risk.


Claims must be made within 5 days after receipt of merchandise.


All returns must be made within 30 days of receipt of order and arrive prepaid in original packaging, unused, undamaged, and sellable. Call toll-free to request a Return Goods Authorization. Credit will not be issued for returned material that has been marked, altered, or abused. Returns due to customer error are subject to a minimum 10% restocking charge. KBC reserves the right to deny a return.


Check out our NET 30 Open Account form HERE. Fill It Out! Fax or email it in! And begin buying on your KBC Net 30 day account.

100% Satisfaction Guaranteed!

Finance It:

Lease-to-Own any order over $3,000!
Covers All Equipment Costs. Additional expenses such as installation, maintenance, freight, and taxes may be covered in the lease and amortized over its term.
Your Cash Isn’t Tied Up In Equipment.

First and last payments are all it takes to get you into the equipment. Bank and other credit lines remain available for other needs. No Surprises! $1.00 buyout to keep your equipment after the contract.

To fill out an application online click HERE or call and request to have one sent to you today.

Minimum Order:

Only $25.00, to cover processing costs on your end and ours.

Warranty & Responsibility:

All products and services are free from defects under normal use when correctly installed and maintained. Read The Instructions! All products are covered by manufacturer’s warranty. Pictures are general representations of the product, and may include optional equipment.

The world is changing quickly. We do our best to keep up. All specifications in this catalog are subject to change without notice. We have included the current country of origin on many products. This is accurate at the time of printing and may change over time.


Errors do occur, so mistakes are subject to correction. 
Sorry for any inconvenience.
By placing an order, clients accept and agree to KBC’s Terms and Conditions.

We are proud to specify, quote, and win our share of government, health, and educational tenders. Please add us to your tender list.

KBC is registered with the CCR.
DUNS # 043768209
KBC Cage Code # 1NNT3
GSA Contract # BPA-GS-06F-4KBCT
WBENC # 2005129425
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