KBC strives to provide the single best place to work through a team environment in which goal-oriented individuals thrive as they learn and take on ever more demanding challenges. KBC’s commitment to performing at top levels in the industry and creating more value to customers and team members is unwavering. KBC provides a work environment in which both customer and team member interests are best served. We value the talents and abilities of our team and seeks to foster an open, cooperative, and dynamic environment in which team members and KBC alike can thrive.
KBC Tools & Machinery has been in business for over 55 years in the Metal and Metalworking Industry – providing brands and parts that industry trusts with speed and value. We do business in 11 product categories, and we stock over 100,000 SKU’s. Some parts are large machines, but the majority of our business is selling many thousands of small, complex, integral parts, every single day. We serve clients that primarily work with M.R.O., metal, and most manufacturers of products across North America. We sell directly to companies, schools, government agencies and we also have quite a DIY following as interest beyond the shop creeps into personal life. While KBC enjoys such a rich history in the distribution business across the USA and Canada with a primary focus on B2B, we pride ourselves on our modern ecommerce platform and growth through website business that was added in 2008. We also have one of the most robust paper distribution marketing campaigns to boot, and when you put it all together, we have a tremendous following and customer base across North America!With a strong, tenured management team, KBC has established itself as a unique player in our industrial space with several main differentiators from many competitors. We stock and sell both Tools and Machinery, and we have locations in both the US and Canada – and with our own Proprietary Branded Machinery and Tooling Lines, Brand KBC, there aren’t many players that match up!With customer friendly showrooms our customers are encouraged to pop by any KBC branch to have a coffee, check out our many machines and precision instruments on display, and talk with the friendly team regarding their tooling and machinery needs. With over 100,000 items, from over 600 suppliers – we have some pretty cool stuff!KBC – ALL METAL...ALL THE TIME – Industrial Metalworking Tooling & Solutions Since 1965 - KBC is great!
Please click on the location you are interested in to see KBC’s current job opportunities and an email link to send your resume or interest. Thanks for considering KBC for your future. You’ve made a good choice.
Inside Sales – Industrial Distribution Tooling & Machinery MRO
Can you drill down from a general request to the exact tool or part a client is looking for? Do you know how to ask questions to get the information you need to help solve the problem? Do you love reading catalogs and figuring out what goes with what? Do you have some experience with tools & machinery for metalworking, woodworking, or plastics?
Are you Outgoing? Approachable? Curious? Driven? Dedicated? Empathetic? Do you possess Sales experience? B2B? Superior Customer Service? Problem Solving Skills? Intermediate Computer Skills? Front Counter experience? CRM?
If this describes you, we want to talk to you!
We have an OUTSTANDING opportunity in our Sterling Heights, MI location for an Inside Sales Associate. This person is the smiling face that greets our customers both on the phone and at the front counter, Monday – Friday (8:30 a.m. - 5p.m.) No two days are alike – you’ll be working both at the front counter, and on the phones, in inside sales.
In this position, you will assist customers face-to-face and by phone or email, providing superior customer service with product inquiries. You’ll be entering orders, generating sales, up-selling, cross-selling, merchandising the show room and flyer items, and identifying sales opportunities.
You are not an order taker, you’re an order MAKER - you are building relationships with our customers, introducing new products, mentioning value, and adding additional contacts within existing accounts that could lead to developing new accounts or to further assist them in other areas of their business.
Our ideal candidate has 2-5 years, or more, of inside sales experience, preferably with industrial sales; experience working in a branch-based B2B environment, on a pro-desk, or parts counter. Tooling experience is not mandatory, but highly desired. CRM (Customer relationship management) experience a plus.
We are looking for someone who is high-energy, motivated, and enjoys being customer-facing. Strong attention to detail is necessary in this position. This position also requires a high level of proficiency in Microsoft Office (Excel, Word, Outlook) and computer skills. Must have exceptional communication skills, Diligent In following up on new business. Closing sales and achieving sales targets. Understanding customer needs and identifying sales opportunities.
KBC Tools & Machinery - we are a team dedicated to getting our clients what they need, when they need it, and keeping US manufacturing one tool at a time. We are also an essential business. We've been in business since 1965, and we have tens of thousands of clients in the M.R.O. industry with a specialization in metalworking.
Our clients rely upon us every day, and we give them what they need with great prices and fast & friendly service. It's easy with over 100,000 industrial items in stock, in our catalogue and online.
We take care of every order to ensure that we do what we say, and say what we do. Our business is not based on getting that one BIG order, but ensuring that our clients keep on coming back...and they do! That's why we've been doing what we've been doing now for over 55 years.
We look forward to you joining our team.
Email your resume to HR@KBCTools.com
Are you an inquisitive individual who likes a challenge?
Do you like asking questions and getting to know a client while providing exceptional customer service?
Do you enjoy asking questions to get the information you need to help solve the problem?
Do you love reading catalogs and figuring out what goes with what? Do you have some experience with tools & machinery for metalworking, woodworking, or plastics?
Do you possess Sales experience? B2B? Superior Customer Service? Problem Solving Skills? Warehouse experience?
Does this describe you? If so, we want to talk to you!
We have an OUTSTANDING opportunity in our Elk Grove Village, IL location for a Branch Associate. We are looking for the 4th member of our team. This person is the smiling face that greets our customers both on the phone and at the front counter, Monday – Friday (8 hours between 8a.m. - 5p.m.) No two days are alike – you’ll be working at the front counter, on the phones, and in the warehouse.
In this position, you will assist customers face-to-face and by phone, providing superior customer service with product inquiries. The responsibilities of the role are entering customer orders, generating sales, up selling and cross-selling product, and identifying sales opportunities. As well as you will be working in our warehouse, picking customer orders, assisting with shipping and receiving, and inventory counts. this is a small team where everyone is an essential part of the mix.
You are not an order taker, you’re an order MAKER - you are building relationships with our customers, introducing new products, mentioning value, and adding additional contacts within existing accounts that could lead to developing new accounts or to further assist them in other areas of their business (i.e.: multiple locations, departments, parent/sister companies, etc.).
Requirements:Our ideal candidate has 2-5 years, or more, of inside sales experience; experience working in a branch based B2B environment, on a pro-desk, parts counter, or a front counter. Warehouse experience is also a plus. Tooling experience is not mandatory, but highly desired.
We are looking for someone who is high-energy, motivated, and enjoys being customer-facing. Strong attention to detail is necessary in this position.
Have a great day tooling around!
There are no career opportunities available at this time.